COMPLAINTS PROCEDURES

Panmure Yacht & Boating Club jetty restored 2007 with Foundation assistance

Complaints received in relation to the distribution of proceeds or the operation of the Mt Wellington Foundation Ltd should be made in writing and addressed to: The Manager, Mt Wellington Foundation Ltd, P O Box 14164, Panmure, Auckland 1741.

Complaints will be considered and a response sent to the complainant within 20 working days as to the outcome and any action that has been taken to rectify the matter if required. Complainants will be entitled to refer the complaint to the Department of Internal Affairs if they are not satisfied with the investigation conducted by the Foundation.